Travelers at the Virgin Atlantic and Delta check-in hall in Heathrow Terminal 3, with red signs and Delta kiosks
The shared Virgin Atlantic and Delta check-in hall in Terminal 3 at London Heathrow. File photo. Credit: Zach Benitez / Contrail
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Heathrow Is Splitting Up Delta and Virgin Atlantic. One of Them Is Furious

Heathrow is reportedly moving Delta out of the terminal it shares with partner Virgin Atlantic starting in 2028, and Virgin says travelers will pay the price. What changes, when and what it means if you fly between London and the US.

Delta is moving to Heathrow's Terminal 4, according to a Sky News report Tuesday, splitting the American airline from its close partner Virgin Atlantic at Britain's busiest airport. The two airlines have shared Terminal 3 for years, and they work so closely on flights between the US and the UK that many travelers treat them almost as one airline. Starting in 2028, that's set to change, and Virgin is not happy about it.


What's Changing

Heathrow has decided to move Delta from Terminal 3 to Terminal 4 from 2028, according to people familiar with the plan cited by Sky News. It's part of a wider reshuffle of which airlines use which terminals, something Heathrow does roughly once a decade. Only a small number of the airport's roughly 80 airlines are being moved, and British Airways is staying put at Terminal 5.

Heathrow says the plan came out of consultations with airlines and is meant to make better use of its terminals, ease congestion and leave room for growth. A spokesperson said the changes would "unlock more capacity across terminals." According to the report, the option Heathrow picked involves the fewest airline moves, the least spending and the fastest timeline, and it's backed by airlines carrying 81% of Heathrow's passengers.

London Heathrow

Delta and Virgin Atlantic Are Being Split Up

Today
T3
Delta + Virgin AtlanticSide by side, easy to connect
→
From 2028 (reported)
T3
Virgin Atlantic
T4
DeltaNext to Air France and KLM

"If this goes ahead, consumers will pay the price."

Corneel Koster, Virgin Atlantic CEO

Booked on Delta or Virgin soon? Nothing changes yet. Connecting between them would mean switching terminals.

Contrail


Why Virgin Is Fighting It

Delta owns a stake in Virgin Atlantic, and the two run a joint venture across the Atlantic, sharing flights, schedules and revenue between the US and the UK. Sitting in the same terminal makes connecting between them much simpler. Virgin's CEO, Corneel Koster, said the move would "create friction for customers, weaken competition and reduce choice," adding, "If this goes ahead, consumers will pay the price." Virgin says it will "consider all available options to challenge this outcome," though it's not clear what legal route it could take. The report didn't include a response from Delta.

Delta wouldn't be alone in Terminal 4. Air France and KLM, its partners in the SkyTeam alliance, already fly from there, which is part of why the move makes sense to Heathrow even if it doesn't to Virgin.

Passengers climbing stairs to board a Virgin Atlantic Airbus A330-900 on the tarmac at Heathrow
Passengers board a Virgin Atlantic Airbus A330neo by stairs at London Heathrow. File photo. Credit: Zach Benitez / Contrail

What It Means for Travelers

If you have a trip booked on Delta or Virgin Atlantic anytime soon, nothing changes. The move isn't planned until 2028, and Virgin is challenging it.

If it does go ahead, the biggest difference would be for anyone connecting between the two airlines at Heathrow, or booking a Delta ticket that includes a Virgin flight (or the other way around). Instead of staying in one terminal, you'd likely have to travel between Terminals 3 and 4, which are on opposite sides of the airport and can't be reached on foot, so it means a transfer bus or train. That's more time to budget and one more thing that can go wrong on a tight connection. Virgin's warning that fares could rise is its own argument, and Heathrow says the reshuffle will actually help keep costs down, so it's too early to say whether you'll notice it in ticket prices.

For most travelers flying point to point between the US and London, it'll mostly mean checking which terminal your ticket says before you head to the airport, a habit worth having at Heathrow anyway.

Written by

Zach Benitez

Zach Benitez is the editor in chief of Contrail. He has reviewed airlines in more than 50 countries and flies hundreds of thousands of miles a year to show readers what flying is really like. He's based in New York and studies at NYU.